Terms & Conditions

Enrolment and Payment Conditions


Enrolling On a Course
To enrol on a course applicants should complete the enrolment form and
send it to the Emerald Cultural Institute by email or by booking online at
A booking deposit of €150 (Ireland) or £150 (UK) must accompany all
applications and must be sent either directly by bank draft to the Institute,
by credit card (Visa or MasterCard) or by inter-bank transfer to the Institute’s
bank account. Please add €10 (Ireland) or £20 (UK) for bank charges. All
payments must be in Euro for courses in Ireland, and in Sterling for courses
in the UK.
A copy of the bank receipt should be sent to the Institute with the enrolment
form. Upon receipt of these documents the confirmation documents will
be sent together with the full invoice. The deposit is non-refundable but is
deductible from the total amount payable. The balance of fees due to the
Institute should be paid at least two weeks in advance of the course start
date. Accommodation details will be confirmed after we have received the
proof of full payment.
We offer our General and Specialised courses in our year-round centres.
On certain dates, however, some courses or levels may be available in only
one centre.

Paying for a course – Ireland
Payments can be made in a number of ways:
- By inter-bank transfer in EURO (€)
- By Credit Card: MasterCard and Visa
- Via Pay-to-Study
- Non EU students applying for a Visa to enter Ireland must pay
their fees into the escrow account operated by Pay-to-Study where
funds will be held on behalf of the student and ECI pending the
visa decision
Contact the Institute for full bank account details. Additional bank
charges incurred for both the sending and receiving banks are payable
by the sender.
Paying for a course – UK
Payments can be made in a number of ways:
- By inter-bank transfer in UK£ Sterling to our UK£ account
- By Credit Card: MasterCard and Visa
Contact the Institute for full bank account details. Additional bank charges
incurred for both the sending and receiving banks are payable by the sender.

Terms and Conditions

Cancellation of booking before arrival: For cancellations received at least
fourteen days prior to the course commencement, fees will be refunded
less the non-refundable deposit of €150 (Ireland), or £150 (UK). For
cancellations received within 7-13 days of course commencement 50% of
the course fees will be refunded. For cancellations of less than 7 days no
refund is given.
Cancellation after arrival: Once a student has commenced their course at the
Institute they are obliged to complete their full course of study. The full course
of study is defned as the initial enrolment period. No refund will be given for
course fees if a student withdraws from the course before the completion of
the full course of study.

If a student wishes to change the course they are attending it may be
possible to change to an alternative course or programme of the same
value, depending on availability and immigration guidelines in the case of
non-EU students. Students cannot change from group tuition to individual
tuition. No refunds can be given for course changes including changes to a
less intensive course.
Students who have obtained an extension to their visa as a result of a course
extension cannot cancel that extension and will not be entitled to any refund.
Refunds will be processed by our Accounts Department within 15 working
days of receiving the request.

Visa and Immigration Guidelines – Ireland
Students requiring a visa to study in Ireland should contact the nearest Irish
embassy for detailed information and allow at least two months to process
visa applications. We can assist with the application procedures for the visa
when required. All fees must be paid in advance into the escrow account
operated by Pay-to-Study and an invitation letter with details of the transfer
will only be issued once the funds have been received in full by bank transfer.
If original copies of documents are required from ECI they can be sent by mail
free of charge or by courier for a fee of €100. Students who experience delays
in having their visa issued can postpone their course.
Visa Refusals: We will refund all prepaid money minus €150 for administration
costs on all visa refusals, within 15 working days of receiving the request.
Written proof of the visa refusal from the Embassy is required.
Immigration Procedures: All non-EU students attending a course of more than
12 weeks (90 days) duration are required to register with the Immigration
Bureau. A fee of €300 is payable to the Immigration Bureau by students
on their initial registration and students will also be charged €300 for any
extension of their immigration period. (The registration fee quoted is €300 at
time of printing, but may be subject to change).
All non-EU students registered for courses over 12 weeks in length are obliged
to register, pay for and sit an approved English-language examination. An
examination deposit of €120 is required at the time of booking for all non-EU
students who will remain in Ireland for over 90 days.
We recommend that all non-EU students verify visa and Immigration
requirements before booking their course (www.inis.gov.ie).

Holidays for long-term students – Ireland
Students are permitted to take holidays depending on the duration of their
course. The following regulations apply:
To request a holiday, students should contact the admissions department
at least 2 weeks in advance. Non-EU students must schedule all holidays
before they register with the GNIB. Unscheduled breaks in study are not
permitted except in exceptional circumstances. Once non-EU students have
registered their holidays with GNIB they will not be permitted to change
these arrangements.
The minimum holiday period permitted is 2 weeks
• Holidays cannot be taken in the middle of a week (must be booked from
Monday to Friday)
• Holidays cannot be taken during the frst 8 weeks of a student’s course
and cannot exceed 1/3 of the total weeks already studied
• Upon returning from a holiday, students may have to take a level test
before being placed in a class
• In the interest of the student’s academic progress, only one holiday is
permitted during any 12 week period
• Where possible, students are advised to take holidays only on completion
of their current level.

Course weeks booked Holidays Permitted
12 weeks 1 holiday period
25 weeks 2 holiday periods

Working while Studying: Non-EU nationals with permission to remain in the
State for an Academic Year Programme (25+ weeks) are allowed to take up
casual employment to supplement their income while studying in Ireland.
During term-time and during scheduled vacation periods, students can
work up to 20 hours per week. Students can work up to 40 hours per week
only during specifc periods from December 15 to January 15 and from
June to September.


Postponement of Courses – Ireland
If you cannot attend your course you may postpone it. All postponements
must be made in writing at least 14 days before the course start date.
A course may be postponed once without a charge being applied. Additional
postponements will be subject to a €150 administration fee.

Public Holidays
In the case of public holidays, which occur on a Monday, students may begin
their course on the Tuesday of that week. Public holidays are non-refundable.

Adult Beginners – Ireland
Complete beginners can only start their course on fxed dates. Please note
that students who test at complete beginners’ level outside the above dates
will not be permitted to join a group course but can book private tuition at
an additional cost.

Prices for accommodation are quoted per week, 7 nights. Refunds will not
be given for early departure. Extra nights in host family and residence are
possible subject to availability and an additional charge. Accommodation
details will only be sent once all fees have been paid in full. Students
wishing to extend their accommodation should check availability well in
advance of completion of their initial stay. Students who wish to extend their
accommodation but require a change of host family must pay of deposit of
€75 (Ireland). This deposit is non-refundable but will be deducted from the
frst week’s accommodation fee. Students can take holidays from their host
family accommodation once 2 weeks notice are given. 50% of normal fees are
payable during holiday periods.
A deposit for residential accommodation is charged and is payable on the frst
day. This deposit will be refunded provided that no damage has been caused.
Any damage caused by a student to homestay or residential property will be
charged to the student or students responsible and the school reserves the
right to recover the cost for exceptional cleaning.
Any special dietary requirements, such as gluten free, vegan or dairy
free diets, will be subject to a supplement of €20 per week for host
family accommodation.
Accommodation arrivals should be on Sundays (Saturday arrivals will be
also accommodated where possible) and we recommend that you check
with our Bookings team before confrming flight arrangements. Prepaid
accommodation fees can be refunded in full (less the €75 administration fee)
if at least 14 days cancellation notice is given

Airport Transfers
Transfer details should be sent to us at least seven days prior to the arrival
of the student. For students booking an airport transfer we ask for the flight
number, arrival time and student’s mobile number. Unless accompanied by
an adult, students under 18 must book and pay for transfers on arrival and
departure. Missed transfers are non-refundable.

If students’ behaviour or conduct is unsatisfactory, they will be subject to
the School’s disciplinary procedures. A serious breach of conduct may result
in expulsion. In the event of an expulsion, fees are not refunded. Additional
charges for flights and other costs will not be covered by the school and are
the responsibility of the student or, in the case of underage students, their

Insurance – Ireland
Students must arrange appropriate medical, travel and personal insurance.
Students travelling from EU countries should bring their European Health
Insurance Card with them. This only entitles students to emergency hospital
care and attendance at certain doctors. Please note that this will not cover
elective procedures or dental visits. To comply with immigration guidelines,
all non-EU students are required to have medical insurance valid for their
entire stay in Ireland. We can organise medical insurance for non-EU students
at a cost of €120 per year. Students are not insured by the school or by
the family, against accidents, illness, theft or loss of personal effects, and
the school accepts no responsibility in the event of such occurrences. We
will automatically add our medical insurance policy to non-EU Academic
Year Bookings in order to facilitate opening a bank account in Ireland – our
policy can be used as proof of address which is a requirement of opening a
bank account.

The Health Service Executive of Ireland advises all students to ensure they
have received two doses of MMR (measles, mumps and rubella) vaccine prior
to attendance. Students aged 23 years or younger should also ensure that
they have received a MenC vaccine.

Insurance – UK
Students must arrange appropriate medical, travel and personal insurance.
Students are not insured by the school or by the family/residence, against
accidents, illness, theft or loss of personal effects, and the school accepts no
responsibility in the event of such occurrences.

Publicity Materials
Permission is given for the use of student comments or testimonials and
photographs/images of students in the ofcial promotional material for the
Emerald Cultural Institute by the student or their parents or legal guardian
with acceptance of these terms and conditions.

Junior Students
For all junior students, parents/guardians must sign and agree to accept
the school rules and Terms & Conditions prior to receiving the booking
confrmation. For all students under the age of 18, parents/guardians must
complete and sign our consent form and return it to the Institute together
with the enrolment form.

Legal Notice
The Emerald Cultural Institute reserves the right to change the details of its
services, including courses, facilities and course dates where circumstances
beyond the Institute’s/company’s control necessitate such changes or where
the number of enrolments is not enough to operate a course viably. The right
is also reserved to decline any person at any time without liability.
The Emerald Cultural Institute gives notice that all arrangements for
transport, activities or for accommodation are made by the Emerald Cultural
Institute as an agent upon the express condition that they shall not be liable
for any injury, damage, loss, accident, delay or irregularity which may be
occasioned either by reason of any defect in any vehicle or through the acts of
default of any company or persons engaged in conveying the passenger, or in
carrying out the arrangements of the programmes, or otherwise in connection
therewith of any family member. No responsibility is accepted for losses or
additional expenses due to delays or changes in air, sea, rail, bus or other
services, sickness, weather, war, quarantine, strikes, or other liability. The
contents of Emerald Cultural Institute’s promotional brochures are intended
for information purposes only and do not constitute a contract between the
Institute and any student or third party. The Institute reserves the right to
make changes which may effect courses, curriculum of courses, programmes
or any other content announced in the publications, without prior notice.
The Institute reserves the right to close the school on certain days in the
case of status red weather emergencies and/or if directed to do so by the
Department of Education. Classes missed in this instance are non-refundable.